InterviewsInterviews,
Interviews,
Arvind Vohra, country head of retail branch banking at HDFC Bank explained how the bank’s service-first culture and analytics-led value proposition is…
InterviewInterview,
Interview,
Budiman Tanjung, chief of network and digital banking at Bank CIMB Niaga, shares how its retail banking business benefitted from rising interest rates…
ExcerptsExcerpts,
Excerpts,
FAB’s digital transformation and a customer-focused strategy for the SME market is expected to further drive business in this thriving segment
Chairman of NatWest Group and the first chairman of the Financial Services Authority, Howard Davies, is a polymath whose career spans academia, public…
Research NoteResearch Note,
Research Note,
While some banks have increased the use of AI in personalising services, marketing and risk management, legacy systems struggle to leverage and scale it…
ObituaryObituary,
Obituary,
Chow, a luminary of Hong Kong’s financial industry, passed away on 1 June 2023 at the age of 76, leaving a profound void among peers who respected…
ExcerptsExcerpts,
Excerpts,
Indonesian fintech lending platform, Batumbu, is providing supply chain financing for FMCG, F&B, and pharmaceutical sectors, aiming to facilitate business…
ExcerptsExcerpts,
Excerpts,
PermataBank melds the highs of digital banking with a human touch, retooling both technology and design to delight customers across touchpoints
ExcerptsExcerpts,
Excerpts,
Gao Yingxin, chairman of China Minsheng Bank, met with Emmanuel Daniel, founder of The Asian Banker, to discuss the bank’s development and its future…