Arvind Vohra, country head of retail branch banking at HDFC Bank explained how the bank’s service-first culture and analytics-led value proposition is…
Budiman Tanjung, chief of network and digital banking at Bank CIMB Niaga, shares how its retail banking business benefitted from rising interest rates…
FAB’s digital transformation and a customer-focused strategy for the SME market is expected to further drive business in this thriving segment
Chairman of NatWest Group and the first chairman of the Financial Services Authority, Howard Davies, is a polymath whose career spans academia, public…
While some banks have increased the use of AI in personalising services, marketing and risk management, legacy systems struggle to leverage and scale it…
Chow, a luminary of Hong Kong’s financial industry, passed away on 1 June 2023 at the age of 76, leaving a profound void among peers who respected…
Indonesian fintech lending platform, Batumbu, is providing supply chain financing for FMCG, F&B, and pharmaceutical sectors, aiming to facilitate business…
PermataBank melds the highs of digital banking with a human touch, retooling both technology and design to delight customers across touchpoints
Gao Yingxin, chairman of China Minsheng Bank, met with Emmanuel Daniel, founder of The Asian Banker, to discuss the bank’s development and its future…
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Iswaraan Suppiah, AmBank’s group chief operating officer and Aaron Loo, managing director of retail banking, share how the bank’s centre of excellence…
Iswaraan Suppiah, AmBank’s group chief operating officer and Aaron Loo, managing director of retail banking, discuss the bank’s AmAccess Biz digital account…
Edwin Bautista, president and CEO of UnionBank, described how technology, culture and people play important roles in the bank’s digital transformation,…
Even as new digital players offer cheaper ways to onboard customers, incumbent banks continue to hang their innovation and investment on antiquated architecture…
