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Articles and opinions by Janine Marie Crisanto

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How Funding Societies is leveraging on technology to create a sustainable P2P lending platform
Date: Apr 18, 2018   |   Author: Janine Marie Crisanto | Case Study
Singapore’s start-up economy and innovative financial system have cultivated the peer-to-peer lending industry in the country. With more players coming into the scene, Funding Societies aims to differentiate itself through data analytics and technology.
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The long road ahead in digitising the payments space in the Philippines
Date: Feb 26, 2018   |   Author: Shenming Wang and Janine Marie Crisanto | Datafiles
Increased utilisation of financial technology is setting the stage for further digitisation of the Philippine’s consumer banking industry, which is slowly transitioning into a “cash-lite” economy.
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Mainstreaming small and medium enterprises into the Philippines’ formal financial system
Date: Jan 02, 2018   |   Author: Janine Marie Crisanto | Co-published
Acknowledging the disconnect between available credit and the underserved small and medium enterprise (SME) market, the Development Bank of the Philippines (DBP) ventured into serving highly risky market segments through its Sustainable Enterprises for Economic Development (SEED) programme.
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Do Security Bank's streamlined solutions address customer pain points
Date: Dec 28, 2017   |   Author: Janine Marie Crisanto | Co-published
To alleviate customers from the hassles of banking, Security Bank launched a pro-customer product, shifted from being operations-centric to being sales-oriented, and streamlined its processes.
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Will a digital platform accelerate inclusive consumer finance in the Philippines?
Date: Dec 28, 2017   |   Author: Janine Marie Crisanto | Case Study
FINTQ addresses the gap in financial access for Filipinos without credit qualifications and those in the rural areas through its cloud-based lending platform Lendr, approved by the Bangko Sentral ng Pilipinas (BSP). Lendr also fosters collaboration among banks, financial technology companies and other key stakeholders in the industry
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Alibaba’s Singles' Day records $25 billion in sales with “New Retail” strategy
Date: Nov 13, 2017   |   Author: Janine Marie Crisanto | News Analysis
With an increased focus on customer engagement and omnichannel experience, Alibaba integrated its ”New Retail” strategy to blur the boundaries between offline and online shopping.
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Banks explore and experiment with new technologies in building for the future
Date: Nov 08, 2017   |   Author: Janine Marie Crisanto | Sibos Round Up
This year, SIBOS focused the industry's attention on the future of banking and the various technologies and new players paving the way for efficiency, transparency and better customer experience. As institutions relook at their business models and prepare for the future, measures against financial crimes are also strengthened to keep safe in the digital era.
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Tencent’s Lai: “We build new applications to cure the ‘pain points’ of users”
Date: Oct 23, 2017   |   Author: Janine Marie Crisanto | Interviews
Jim Lai, head of Tencent Financial Technology Department, shares how the company became one of China’s top financial services providers and how a customer-centric internal culture resulted in effective and cost-efficient products.