Articles and opinions by Janine Marie Crisanto
Will a digital platform accelerate inclusive consumer finance in the Philippines?
FINTQ addresses the gap in financial access for Filipinos without credit qualifications and those in the rural areas through its cloud-based lending platform Lendr, approved by the Bangko Sentral ng Pilipinas (BSP). Lendr also fosters collaboration among banks, financial technology companies and other key stakeholders in the industry
Banks explore and experiment with new technologies in building for the future
This year, SIBOS focused the industry's attention on the future of banking and the various technologies and new players paving the way for efficiency, transparency and better customer experience. As institutions relook at their business models and prepare for the future, measures against financial crimes are also strengthened to keep safe in the digital era.
CIMB tests acceptance of chatbots in Malaysia
Inspired by social media and messaging platforms, CIMB Bank launched a chat-based virtual assistant targeted to facilitate a conversation-based and personalised banking experience through an app.