Articles and opinions by Chris Kapfer
AI will replace robos to create new forms of customer value around advisory
Catherine Flax, chief executive officer of Pefin (US), a financial advisory firm that has built an enterprise wide artificial intelligence (AI) platform in the last six years, discusses the future of wealth advisory and why AI will beat robos and experienced relationship managers, without replacing the latter.
Top 100 retail banks in Asia Pacific, the Middle East and Africa
The Top 100 banks in consumer banking in Asia Pacific, the Middle East and Africa is the result of The Asian Banker International Excellence in Retail Financial Services Programme, the most rigorous, prestigious and transparent audit programme for consumer banking.